Blank main page

Questions, suggestions and comments regarding Phantasy Star Cave goes here

Blank main page

Postby carlsojos » Tue Oct 23, 2012 10:24 pm

For some reason it appears that there is no index page for the site right now- I don't even see any HTML when I check the source at http://www.pscave.com. The rest of the site seems unaffected and can be browsed normally.
Image
User avatar
carlsojos
Scorpius
Scorpius
 
Posts: 390
Joined: Tue Nov 30, 2010 5:50 pm
Location: Even if I knew where I was, would I tell you?

Re: Blank main page

Postby BenoitRen » Tue Oct 23, 2012 11:54 pm

The main page has been replaced by weird PHP code targetted at a WordPress installation (that doesn't exist) multiple times now, only to be reverted an hour or so later.

Missagh is looking into it.
Get Xenoblade Chronicles!
User avatar
BenoitRen
Moderator
Moderator
 
Posts: 3091
Joined: Fri Jul 27, 2007 5:19 pm
Location: Belgium

Re: Blank main page

Postby Missagh » Wed Oct 24, 2012 4:16 pm

I have received a respond from tech support:

Hi!

There was a hack/abuse that cleared the index files on a few accounts on that server.

But this was on the 20:e !!

We restored the blank pages with backup index files and it should be ok again.

The index files we see on pscave.com and /forums has not been changed again after this date.

Strange!

We are scanning your account for virus/spyware now

There is nothing that I can do currently besides monitor the site if there will be any further blank pages. It would be very helpful if you guys will report if the index page goes blank again. Thank you!
-- Missagh Alami, webmaster of Phantasy Star Cave.
User avatar
Missagh
The Administrator
The Administrator
 
Posts: 1170
Joined: Mon Jan 02, 2006 3:16 am
Location: Sweden and UK

Re: Blank main page

Postby carlsojos » Sun Oct 28, 2012 4:50 pm

Page is still blank for me, I haven't seen it get restored. (Late reply, I didn't notice the thread start).

If you can get past the index page, the rest of the site is still here and fully functional.
Image
User avatar
carlsojos
Scorpius
Scorpius
 
Posts: 390
Joined: Tue Nov 30, 2010 5:50 pm
Location: Even if I knew where I was, would I tell you?

Re: Blank main page

Postby Missagh » Sun Oct 28, 2012 7:10 pm

@carlsojos It works fine for me and I have not received any further reports about this for days now. Can you please do the following:
* Empty your cache and see if it works
* If not, please test it in a different browser
* Empty cache, restart computer and try again

It would be helpful if you could do this as I need to confirm that this problem is still current before I forward it again to my host. Cheers!
-- Missagh Alami, webmaster of Phantasy Star Cave.
User avatar
Missagh
The Administrator
The Administrator
 
Posts: 1170
Joined: Mon Jan 02, 2006 3:16 am
Location: Sweden and UK

Re: Blank main page

Postby carlsojos » Sun Oct 28, 2012 7:18 pm

Okay, for some reason Chrome didn't want to reload the page- loading in IE tab worked fine and clearing my cache fixed the problem.
Image
User avatar
carlsojos
Scorpius
Scorpius
 
Posts: 390
Joined: Tue Nov 30, 2010 5:50 pm
Location: Even if I knew where I was, would I tell you?

Re: Blank main page

Postby BenoitRen » Sun Oct 28, 2012 7:26 pm

Yeah, Dreamer had the same problem. It seems like Chrome likes to be very aggressive in its caching, much like Internet Explorer.
Get Xenoblade Chronicles!
User avatar
BenoitRen
Moderator
Moderator
 
Posts: 3091
Joined: Fri Jul 27, 2007 5:19 pm
Location: Belgium

Re: Blank main page

Postby Missagh » Sun Oct 28, 2012 7:35 pm

carlsojos wrote:Okay, for some reason Chrome didn't want to reload the page- loading in IE tab worked fine and clearing my cache fixed the problem.
Alright good! Thanks for testing and glad that this issue is now resolved.
-- Missagh Alami, webmaster of Phantasy Star Cave.
User avatar
Missagh
The Administrator
The Administrator
 
Posts: 1170
Joined: Mon Jan 02, 2006 3:16 am
Location: Sweden and UK


Return to Site related

Who is online

Users browsing this forum: No registered users and 1 guest